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What is an Employee Assistance Programme (EAP)?

Proactively supporting employees will benefit your business. ICAS India has developed a way to protect one of the most valuable assets to your business, your people.

Employee Assistance Programmes (EAPs), provide help to employees in all personal circumstances. The role of EAP is to help support and enhance the mental and physical wellbeing of employees, in order to increase and maintain the productivity of the company itself. Our programmes have been specifically developed to provide support and guidance to employees so that they can deal with issues that could have adversely affected their health, wellbeing and have a negative impact on their job performance

EAP PROVIDES SUPPORT FOR A WIDE RANGE OF ISSUES INCLUDING:

Substance Abuse
Concerns with Ageing Parents
Financial & Legal Concerns
Health Concerns
Major Life Events
Emotional Distress
Stress
Family & Relationship Problems
Work Related Issues

KEY ELEMENTS

Every service ICAS India provides as part of the Employee Assistance Programme (EAP) has been developed in response to the demands of the workplace, utilising our experience, local knowledge and expertise. An overview of our services are listed below.

MANAGER SUPPORT

An excellent support tool for Managers to deal with the emotional upheavels of their team members

REPORTAGE

We provide a monthly and annual dashboard on the usage and progress of the service in your company.

LIFE MANAGEMENT™

LifeManagement™ is our additional broad-based Legal and Financial support service.

LIFESTYLE PORTAL

An online portal providing health and wellbeing information in the form of articles, podcasts and videos that covers a range of issues

FACE-TO-FACE COUNSELLING

When required, Face-to-face counselling via a national network of qualified counsellors across the country .

TELEPHONE SUPPORT

Unlimited access to counselling in the local language of the employee 24x7x365

CURRENT ICAS INTERNATIONAL WORKPLACE IMPACT SCALE SHOWS:

of clients rate our counselling referral process as good or excellent

of Managers felt that there was significant work improvement in employees using Employee Assistance Programmes

improvement on mental wellbeing (Based on CORE scale) at the end of EAP Counselling

ACCORDING TO SURVEYS HELD ACROSS THE GLOBE IT IS FOUND THAT IN AN AVERAGE WORKPLACE:

50%

Workers worry about money,

93%

Workplace believe lifestyle or health.

84%

Employees have experienced symptoms of.

BENEFITS OF EAP

Benefits for your Employees

An EAP will help your employees cope with both personal and work related issues, while also helping them to maintain an active and healthy lifestyle. Also, with access to an EAP helpline 24 hours a day, there is never a need for them to wait for assistance.

Benefits for your Business

An EAP can reduce absenteeism, staff turnover and healthcare costs while at the same time increasing productivity and engagement. This results in a happier, more engaged and productive workplace and an increased return on investment for the money you spend on EAP